Ottawa, Ontario, Canada
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Jeff Parks parlayed his work in behavioural and cognitive psychology into one of today’s most recognized names in UX as a result of his trailblazing podcast on Boxes and Arrows. He is an international keynote speaker, a frequent guest lecturer, mentor, and a tireless advocate of the patient-experience to quality healthcare. Jeff was a senior advisor in developing Central Europe’s largest UX conference, now run by Deloitte Digital and, through his former training company, Follow The UX Leader, he has inspired a new generation of UX professionals from Boeing to Zappos.
Emily Gusba is the Director of Information Management at the Canadian Nuclear Safety Commission. She works with staff and management at all levels to get the right information to the right people at the right time. Relentlessly people focused, Emily believes that IM solutions must be business oriented and solve an actual problem to be effective.
Sarah Folkes is an information architect on Shopify’s design systems team. She has a background in library science, and joined Shopify by way of government consulting. Sarah works on IA strategy and provides IA support across Shopify.
Yves Marleau is the President of Cogniva Information Solution, an IM firm specializing in compliance, information governance and information architecture. A regular speaker and contributor to the IM community, Mr. Marleau heads a team of professionals who are dedicated to uncovering and implementing efficient, effective and sustainable information governance solutions. Mr. Marleau collaborates frequently with many universities in Canada and in Europe.
Selene Hinkley is a content strategist on Shopify's design systems team. She's worked on a variety of IA projects from integrated search functionality at Shopify to government knowledge management work at Number41 Media. She's currently re-strategizing the voice and tone of Shopify and obsessing about the IA and page structure of the polaris.shopify.com.
Samantha Lovelace is a user experience designer for Immigration, Refugees and Citizenship Canada and a Master of Design student at Carleton University. She is currently exploring why there are so many definitions of "user experience" and hopes one day to be able to fold 1000 origami cranes.